Seth Godin Freelancer Course's Lecture 10, Exercise 3 - List of 10 things
LIST OF 10 THINGS YOU DELIVER TO YOUR CLIENT Things that aren’t the thing. Things like timeliness, confidence, respect, a story, etc. 1. Confidence 2. Timeliness 3. Responsiveness 4. Honesty 5. Listening to their need. 6. Support 7. Communication 8. Empathy 9. Respect 10. Vision